If you have any questions or concerns about our policy or practices, please contact us at info@SARHAchat.com.

Conversational Data:
We collect conversation data from the chat, such as preferences, user feedback, and disclosed non-identifiable health information. This data helps us improve the chat’s performance and accuracy to better serve you and our community. We do not collect any personal or identifiable information.

Automatically Collected Information:
When you visit our site, we automatically collect certain information, including anonymized portions of your IP address, browser and device characteristics, operating system, language preferences, referring URLs, approximate location, and details about how and when you access and use our site. This information does not directly reveal your specific identity (such as your name or contact details) and is primarily used to maintain the security and functionality of our site and for internal analytics purposes.

Data Retention and Consent:
We retain this automatically collected information only for as long as necessary to fulfill the purposes described above or as required by law. Your consent to the collection of this information is implied by your use of the website; however, you may withdraw consent at any time by discontinuing use of our site.

Performance Improvement:
We use collected data for analysis, identifying usage trends, evaluating the chat's effectiveness, and improving your experience.

Legal Compliance:
In response to subpoenas or other legal requests, we may need to review data we hold to determine the appropriate response.

Will Your Information Be Shared?
We use the data collected to improve our chat service. Unidentifiable data, such as common preferences, health concerns, and user feedback, may be shared for research purposes.

Legal Obligations:
We may disclose your information when required by law, such as to comply with legal processes, government requests, court orders, or in response to national security or law enforcement requirements.

How Do We Keep Your Information Safe?
We are committed to protecting chat data through organizational and technical security measures, as set by the University of North Carolina at Chapel Hill. These measures include:

• Multifactor Authentication (MFA): A security process requiring multiple verification methods, such as a password and a code sent to your phone.
• Encryption: Information is converted into a code to prevent unauthorized access.

Privacy Rights:
You may end your chat session at any time and are not obligated to answer any questions.

Updates to This Policy:
Yes, we may update this policy as needed to comply with relevant laws and security measures. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. We encourage you to review this policy regularly to stay informed about how we are protecting your information.